The Bayside Peninsula Orange Door

The Orange Door Team

The Orange Door team is an integrated team of specialists from organisations delivering family violence victims and perpetrator services, child and family services, Aboriginal services and community-based Child Protection.


Service System Navigator

The Service System Navigator (SSN) role (employed by FSV)  for each area plays an important role in establishing and maintaining these local connections, including through practice interface agreements. This work includes strengthening access and responsiveness to diverse communities.

The SSN is currently the key networking element in The Orange Door, designed to:

  • establish and maintain practice interface agreements with key services in the area, as well as partnering with the local service sector to identify opportunities to address local service gaps
  • resolve system and navigation access issues and work with the governance structure to effect change
  • monitor progress of service engagement, connections and service capacity and provide advice to internal and external stakeholders regarding service interfaces


Referring to The Orange Door

As of February 2022 there is a new statewide Referral In tool has been released for use by professionals seeking to refer to The Orange Doors across the state.  This form was developed by Family Safety Victoria following many months of consultation with Practice Leaders, and is for immediate use.  The form is not designed for L17 and Child Protection referrals.

Download the Orange Door Referral In Form Here


Working at The Orange Door

Watch Family Safety Victoria’s career insights session on working at an Orange Door.


The Orange Door Resources

-Children and the Orange Door – if there are concerns for a child’s well-being, please contact the Bayside Peninsula Orange Door Services on 1800 319 353

VicGov Practitioner Resources

-Support and Safety Hubs Interim Integrated Practice Framework

Support and Safety Hub Client Design Experience