During this period The Orange Door in Bayside Peninsula is continuing to provide services to the community, our staff are supporting clients over the phone and if necessary, through face-to-face appointments. Whilst our doors are open for walk-ins, we are encouraging clients to contact us on our free call number: 1800 319 353 first to speak with someone to assess whether it is safe for them to attend in person, or to determine whether their query can be managed over the phone.
When people visit the office in person, we are taking as many precautions as possible including asking screening questions, providing hand sanitiser to all visitors, children’s toys have been removed and cleaned and our office cleaning protocols have increased.
Please be aware that if you are referring a client for support, for their safety and the safety of our staff, they will first be contacted by phone to be assessed. When necessary, in exceptional circumstances, we will accommodate face-to-face appointments in a spacious area at this point in time.
As things are changing on a daily basis, we will provide updates as they become known.